Experts who care.
From our account managers to our dedicated delivery drivers, partnering with Blueleaf gives you access to our experienced and knowledgable team.
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Expert Support
From national groups to independent care homes, partnering with Blueleaf gives you access to our experienced and dedicated team who are always on hand when you need them.
Our fully committed support team also make changing supplier a breeze, with our tried and tested implementation plan that makes the process hassle-free.
Practical advice and support
Customer Service Team
Working directly with your frontline teams day in, day out, our dedicated UK-based customer service team are here to advise on product selection, assist with queries and ensure your people get the help they need, when they need it.
In-depth support
internal Account Managers
Based from our UK offices, our Internal Account Managers act as an extension of your team. They support your homes with their quick response times and help with product queries, pricing and optimising features of the Blueleaf Hub to give you the best experience possible.
Strategic support
Account Managers
Offering you support on the ground, our Key and Corporate Account Managers work alongside you to achieve your outcome-based goals. Whether that be cost and time reduction strategies, product rationalisation or infection control procedures, their knowledge and expertise will mean you’re in good hands.
Premium Delivery Service
Nothing else matters if the products don’t get to where they’re needed, when they’re needed. Which is why, whenever possible, we handle deliveries ourselves.
Blueleaf delivery fleet
We have our own delivery fleet which enables us to ensure all deliveries are carried out efficiently and effectively.
Personal service
We pride ourselves on our team of friendly and helpful delivery drivers, who will always make sure you are happy with your order. All our drivers are DBS checked and are Dementia Friends certified by the Alzheimer’s Society.
Weekly delivery day
Routine is key when running a care home. At Blueleaf, we allocate a regular weekly delivery day for each customer, so you know when your order is going to arrive.
Next-day deliveries
We know that emergencies happen which is why we can facilitate next day deliveries – for the times when you really need it.
Product innovation
Our Category Management team leads a programme of new product innovation, where we are always looking to provide more sustainable, cost effective and easy-to-use solutions.
Customers are consulted through the development process to ensure we meet both their current and future needs.
Comprehensive online training
Ensure all your staff maintain compliance, maximise product benefits and deliver the best possible outcomes for residents with our comprehensive e-learning programme, accessed via the Blueleaf Hub.
Looking for face-to-face training and live webinars? Become a Blueleaf Box Partner.
BOOK A MEETING
Our commitment to personal, customer-centric service starts right here. No pointless contact forms, no chat-bots.
If you're interested in learning more or have any questions, book a discovery call at a time to suit you with one of our specialist teams based in Crawley, Sussex and Castleford, West Yorkshire.
We can't wait to meet you.
Just select a date and time from this calendar that's convenient for you, and we'll do the rest.
